Q: 🧼 How often should my windows be cleaned?

A:
Most UK homes benefit from:
• External windows: every 4–6 weeks
• Internal windows: every 3–6 months
• Coastal or commercial properties: more frequently due to salt and pollution

Regular cleaning prevents staining, protects frames and seals, improves natural light, and keeps your property looking its best year‑round.

Q: 💷 How much does professional window cleaning cost?

A:
Prices vary depending on property size, number of windows, accessibility, and cleaning frequency.
Most residential cleans fall between £12 - £45, with quotes tailored to each property.

Q: 💧 Why are the windows left to dry naturally?

A:
We use 100% pure water, filtered through a four‑stage purification system.
Because it contains no minerals or chemicals:
• It dries naturally without streaks
• No residue is left behind
• Windows stay cleaner for longer

Q: 🏡 Do I need to be at home during the clean?

A:
No. We message you the day before your clean.
If access is needed, simply leave your gate unlocked.
We’ll post a card through your letterbox once the clean is complete.

Q: 🌧️ Do you clean windows in the rain?

A:
Yes — rain does not affect the results when using pure water.
Rainwater is relatively clean; the real issue is dirt already on the glass.
Our purified water system ensures spotless results even in light rain.

Q: 🪜 Do you use ladders?

A:
We clean safely from the ground using water‑fed poles reaching up to 35 feet (around three storeys).
Ladders are only used when accessing flat roofs where necessary.

Q: 💳 How can I pay?

A:
We offer flexible payment options:
• Bank transfer (BACS)
• Cash at the door
• Direct Debit

Q: ☀️ Can window cleaning improve energy efficiency?

A:
Yes. Dirty windows reduce natural light, increasing reliance on artificial lighting and heating.
Clean windows maximise brightness and help maintain a more energy‑efficient home or workspace.

Q: 🧽 Can I clean my windows myself?

A:
You can, but achieving a streak‑free finish requires the right tools and technique.
Many homeowners choose professional cleaning for safety, convenience, and consistent results.

Q: 🚿 Is the water‑fed pole method as good as traditional cleaning?

A:
It’s better. Pure water cleaning:
• Removes dirt more effectively
• Leaves no streaks or soap residue
• Is chemical‑free and plant‑safe
• Keeps windows cleaner for longer

Q: 🐌 How effective is pure water?

A:
Pure water easily removes:
• Snail and caterpillar trails
• Fingerprints
• Mud
• Bird mess
• General grime and pollutants